"IF YOU ARE EXPERIENCING EMOTIONAL DISTRESS, OR YOU ARECONSIDERING SELF-HARM OR SUICIDE, THE RESOURCES BELOW, PROVIDE FREE AND CONFIDENTIAL SUPPORT 24/7. "
"IF THIS IS AN EMERGENCY, PLEASE CALL 911 IMMEDIATELY"
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat 988lifeline.org. You can also reach Crisis Text Line by texting MHA to 741741.
Crisis Services/Mental Health: Mobile Crisis Teams
You can request help from a Mobile Crisis Team if you are concerned about a family member, friend or acquaintance who is experiencing, or at risk of, a psychological crisis. You can also request a team for yourself. To request a team, call 988.
Transport to Psychiatric Emergency Room
If a Mobile Crisis Team determines that a person in crisis needs further psychiatric or medical assessment, they can arrange for that person to be transported to a hospital psychiatric emergency room.
Mobile Crisis Teams may direct EMS or police to take a person to an emergency room against their will only if they have a mental illness (or the appearance of mental illness) and are a danger to themselves or others. This is in accordance with NYS Mental Hygiene Law.
For more information, contact 988.
Mobile Crisis Teams can provide mental health engagement, intervention and follow-up support to help people remain connected with treatment providers. The teams may offer a range of services, including:
Request a Team
A Mobile Crisis Team is a group of behavioral health professionals — such as social workers, peer specialists and family peer advocates — who can provide care and short-term management for people who are experiencing severe behavioral crisis.
Service are primarily provided in people's homes, as well as in schools for children experiencing crisis. Mobile Crisis Teams are available in all five boroughs.
Mobile Crisis Teams respond to referrals placed between the hours of 8 a.m. and 8 p.m. They typically provide an in-person visit within two hours of receiving a referral.
This service is for people who do not need immediate hospitalization.
Some people have a hard time finding a private space that feels quiet enough, safe, and comfortable, especially if the therapy process is interrupted by family members, mail and food delivery people, or your pets.
Technical difficulties may arise that might disrupt the audio or video, altering the flow of the session.
Some people feel less intimacy in the relationship with their therapist when comparing in-person experiences to teletherapy, and canceling therapy or changing it last minute will be slightly more embarrassing.
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